Packs

Where are you starting from?

Pick at least one problem you actually have, and the catalog below filters to the packs that answer it.

Every pack is a method rather than a list of tips: what to check, in what order, and the prompts that do the work. You buy it once, you get the HTML and the PDF, and it stays yours.

The packs are the tools. If you want the judgment behind them, the courses teach the whole job.

If you can't name your problem yet, paste an article into the free article review and let it tell you what you need.

Something else, or not sure

Paste one article into the free article review and start from what it finds.

All packs

Prompt pack:
Prompts plus a setup prompt, with light teaching.
Kit:
Chapters that teach, plus prompts.
Free:
Checklists, prompts and a template that cost nothing, so you can see what you need before you spend anything.

Buy together and save

Bundle · save $97$229

Make your help center AI-ready

Let the machines in, write so they can answer, get quoted correctly, and call everything one name. 4 packs, one purchase.

135 pages · 4 packs · 40 prompts

Bundle · save $138$249

Launch a support bot

Get the bot ready, keep it honest once it's live, and fix the naming that makes it guess. 3 kits, one purchase.

120 pages · 3 kits · 40 prompts

Bundle · save $87$179

Clean up an old help center

Triage the backlog, turn repeat tickets into articles, find what each release broke, and keep only the screenshots worth their upkeep. 4 packs, one purchase.

132 pages · 4 packs · 47 prompts

Free · ChecklistFree

How ready is your help center for AI?

7 checks you can run in 10 minutes with your own help center open. Nothing to install, no account, and a straight answer at the end.

8 pages · 7 checks

Prompt pack$59

Write help articles humans and AI can use

Write it once, so a person can skim it and an AI assistant can answer from one section of it.

32 pages · 11 prompts + house style

Kit$89

Shape your help center

Decide where one article ends and the next begins, before you write 40 that overlap.

34 pages · 11 prompts + house style

Prompt pack$59

Fix the help center you already have

Most of your old articles shouldn't be fixed. Find out which, without losing your rankings.

34 pages · 12 prompts + house style

Kit$149

Get your support bot ready

Find what your bot will get wrong before you switch it on. Audit, fix, set the tool on purpose, then prove it.

45 pages · 14 prompts + house style

Kit$149

Keep your support bot honest

Your bot is live and nobody checks what it tells customers. This is the weekly review that finds the wrong answers nobody complained about.

36 pages · 13 prompts + house style

Kit$89

Give everything one name

If you call it 3 things, your AI has to guess whether it's one. Fix the names safely.

39 pages · 13 prompts + house style

Kit$89

Catch what your AI made up

An AI draft that's wrong doesn't read wrong. Check it against the truth instead of reading it again.

30 pages · 11 prompts + house style

Kit$89

The style guide your team and your AI will actually follow

A complete house style with 30 rules already decided, each with its reasoning, and a setup prompt that hands them to your AI as standing instructions.

40 pages · 8 prompts + house style

Prompt pack$59

Turn support tickets into answers people and AI can find

Turn the questions you answer over and over into articles that stop the tickets, and that your support bot can answer from.

30 pages · 11 prompts + house style

Prompt pack$59

Write release notes people and AI can use

Turn a messy list of what shipped into notes people read, then find the help articles the release just broke.

37 pages · 13 prompts + house style

Kit$89

Be the answer AI gives about your product

Assistants answer questions about you before anyone reaches your site. Find out what they're saying, and give them the right answer to quote.

32 pages · 10 prompts + house style

Kit$89

Let the machines in

Your docs might be invisible to AI, and nothing tells you. Hand this to whoever owns the site.

32 pages · 6 prompts + docs platform spec

Kit$89

Screenshots that earn their place

Every screenshot you add is a maintenance bill. Decide which ones are worth paying.

31 pages · 11 prompts + house style

Kit$89

Find out if your help center is working

The numbers you already have, what each one really means, and a monthly review that ends in one page your manager will read.

40 pages · 11 prompts + house style

Free · TemplateFree

Help article template

Fill in the blanks and the structure is already right: an article people can skim and AI assistants can answer from.

13 pages · 7 parts + 3 extras

Free · ChecklistFree

Is this help article ready to publish?

27 checks in plain language. If you can't tick one, that's your next fix.

5 pages · 27 checks

Free · PromptsFree

Ten prompts that find what's wrong with your docs

10 prompts that read an article, your request list or your chat threads, and hand back what's missing, what customers will misread, and what your support bot will guess.

10 prompts

What every pack includes

Prompts that refuse to invent

Every prompt tells the AI to flag what it cannot verify, instead of filling the gap with something that sounds right.

Written for both readers

The same article has to work for someone skimming it and for something answering from one paragraph of it. Every pack covers both.

Buy it once, HTML and PDF

Read it on screen, keep the PDF. No subscription. One copy for you, or a team license for up to 5 people at your company.

Free before paid

Start with the free checks, prompts and template. They're built to tell you what's wrong, so you know what you need before you spend anything.

Not sure where to start?

Short field notes on what breaks in documentation and how to fix it.

Browse insights ›

Buying for a team?

One team license covers up to 5 people at your company. More than 5? Get in touch for a quote. Invoices and purchase orders welcome.

How team licenses work ›

Start with a free article review

Paste any help article and get an instant AI-readiness score. No account needed.

Try the free article review →