Terms of service

Effective date: September 24, 2026

Docs AI Hub is operated by [REGISTERED BUSINESS NAME], company number [COMPANY NUMBER]. These terms cover this site, our digital resources and the article review. By using the site or obtaining a resource, you agree to the terms that apply to that use. Questions or requests can be sent through our contact page.

What you are buying

Our paid resources are one-time purchases, not subscriptions. The product page describes the contents, HTML/PDF formats, price, currency and license options. A bundle includes the resources listed when you buy it, not future releases. You are buying a license to use the resource, not ownership of its copyright, custom consulting or a promise of future updates.

Before paying, check your selected resource, license and the final total, including any taxes shown. A waitlist or notification request is not a completed purchase and does not give access to paid files. Where checkout is not yet available, no payment is taken through that flow.

Individual licenses

An individual license covers one person. You may keep a copy, print it and use its prompts, templates, checklists and guidance in your own work, including commercial documentation. You may adapt these tools and publish the documentation you create with them. The license does not allow you to share the paid source files or give other people independent access to the pack.

Team licenses

A team license covers up to 5 named people, including the buyer, at one company. These may be employees or contractors working on that company's documentation. Add teammates through your library; each uses their own access link. You may use and adapt the materials within the licensed team. A team license does not cover an agency's other clients or more than 5 users. Contact us about a seat change or a wider license before expanding access.

Digital delivery and library access

There is no physical shipment. After a purchase is confirmed, access is provided digitally through download links and the library; email delivery is used where available. Provide an accurate email address and check that your browser or PDF reader can open the stated formats. If files do not arrive or do not work, tell us so we can help.

An account is optional. Purchases are linked to the buyer's email; team access is linked to the named teammates. Keep your email account, passwords and library sign-in links secure, and do not forward access links. Download and retain your own copies. Your license has no renewal fee, but we do not promise permanent hosting or unlimited future re-downloads.

Refunds

Our 14-day refund policy governs refunds: contact us within 14 days of buying a pack and we will refund you, without requiring a reason. File or delivery problems can be raised separately and do not take away your refund rights. When a paid purchase is refunded, the license for that purchase ends; stop using and delete its source files and shared team copies. You do not need to remove your own documentation already produced using the resource.

Free resources

Resources marked free carry no purchase charge. Some are available on the site and others ask for an email to provide access. You may use and adapt them in your work, and share free copies with their attribution and notices intact. Do not sell the free resource itself or present it as your own product. Any specific permission stated with a resource also applies.

The article review

The article review uses AI to analyze submitted documentation and suggest improvements. Scores, simulated answers and rewrites are guidance, not certification or a guarantee of correctness, accessibility, compliance, search ranking or AI citations. Results may vary or contain mistakes. Review outputs yourself before publishing or relying on them.

Submit only material you have permission to process. Do not submit passwords, secrets, sensitive personal information or confidential content that you are not authorized to share with an AI service. You retain your rights in your submissions and give us permission to process and store them as necessary to provide the review. The privacy policy explains report storage and sharing; a shared report can include quotations from your article. Usage limits may apply, and parts of the service may be unavailable.

Intellectual property and permitted use

Docs AI Hub and its licensors retain rights in the original packs, site content and branding. You retain rights in your original submissions and documentation. You may use purchased prompts with AI tools you choose, subject to those tools' terms and your organization's rules. Preserve license and copyright notices on source files. Do not redistribute paid packs, post them publicly, resell or sublicense them, share library credentials, or package our materials as a competing resource product. This does not restrict your use of general knowledge or your own resulting documentation.

Acceptable use

Do not use the site unlawfully, infringe others' rights, submit malicious content, impersonate another person, bypass payment or access controls, evade usage limits, or interfere with the service. We may restrict access to address abuse or a material breach, proportionately and with notice where practicable. Restrictions do not remove rights that applicable law gives you.

Availability and changes

We aim to keep the site useful and available, but maintenance, technical failures and changes to external services may interrupt it. We may change future offerings, prices, site features and these terms. The version agreed at purchase governs that purchase; later changes do not retroactively reduce its license or refund rights without your agreement. We will update the effective date and give additional notice of material changes where required.

Disclaimers and liability

The resources are general educational and practical guidance, not legal, financial or other regulated professional advice. Results depend on your content, implementation and third-party systems. We do not promise particular business results or error-free AI output. Subject to rights that cannot legally be excluded, resources and the Reviewer are supplied as described, without additional warranties of fitness for your particular purpose or uninterrupted availability.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses, such as lost profits or business opportunities. Our total liability arising from a paid resource is limited to the amount paid for the affected purchase. Nothing in these terms excludes liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability or consumer right that the law does not allow us to exclude or limit.

Questions and your legal rights

Use our contact page for purchase, licence, access or policy questions. These terms do not override mandatory consumer protections or rights to seek remedies through the authorities or courts available under applicable law. If a provision cannot be enforced, the remaining provisions continue to apply.