Free prompts
Ten prompts that find what's wrong with your docs
Pick a prompt, paste it into whatever AI you already use along with one of your own articles, and read the list it hands back. Each one takes about five minutes.
Nothing to install, no account, and nothing leaves your systems.
Check one article properly
5 prompts01One help articleWhat does this article assume the reader knows?You'll get a list of everything the article takes for granted, with the exact lines quoted, and the one gap most likely to send someone to support.Open the prompt02One help articleWhat will a customer wrongly conclude from this?You'll see the wrong conclusions a reader could fairly draw from your article, and the answers an AI would have to make up to fill the gaps.Open the prompt03One help articleWhere does this explain what to do, but never why?You'll find every step that tells people what to do without telling them why, and where that missing explanation should go.Open the prompt04One help articleWhat would a skeptical reader still be asking?You'll see the questions a doubtful reader is left with, in the order most customers would ask them.Open the prompt05One help articleWhich parts of this article will go out of date first?You'll get a list of the claims that will be out of date soonest, with safer wording for the ones worth changing now.Open the prompt
Find what nobody wrote down
3 prompts06Your list of requestsDoes this actually need an article at all?You'll see which requests really need an article, which are actually product problems, and which would disappear if something small changed.Open the prompt07A few chat threadsWhat do you keep explaining over and over in chat?You'll get the explanations your team keeps retyping in chat, with the useful facts pulled out and ranked by how often they come up.Open the prompt08Your product's screen textWhich words does your product use that your docs never explain?You'll see which words your product puts on screen that your docs never explain, and the five worth fixing first.Open the prompt
The readers you forget about
2 prompts09One help articleWhere will a second-language reader get stuck?You'll find the phrases that trip up someone reading in a second language, with a plain replacement for each one.Open the prompt10Your first-run flowWhat does your sign-up flow assume people already know?You'll see what your sign-up flow assumes people already know, where they give up, and the smallest change that would get them through.Open the prompt
These find the problems. The packs are the fixing.
These ten are prompts we use ourselves, on topics the paid packs do not cover, so they stay free. Every one says where its findings get fixed. If you would rather keep going without buying anything, start with the free help article template and the pre-publish QA checklist.
See what fixes whatMore prompts like these, by email
When we publish a new pack or a new free prompt, you hear about it. A few emails a month, nothing else.