Free prompts
Ten prompts that find what's wrong with your docs
Pick a prompt, paste it into the AI assistant you already use along with what it asks for, usually one of your own articles, and read the list it hands back. Most take about 5 minutes.
Nothing to install and no account. A few prompts use internal material, so remove names and anything confidential first, and use the AI tool your company already approves.
Check one article properly
5 prompts01One help articleWhat does this article assume the reader knows?You'll get a list of everything the article takes for granted, with the exact lines quoted, and the one gap most likely to send someone to support.Open the prompt02One help articleWhat will a customer wrongly conclude from this?You'll see the wrong conclusions a reader could fairly draw from your article, and the answers an AI would have to make up to fill the gaps.Open the prompt03One help articleWhere does this explain what to do, but never why?You'll find every step that tells people what to do without telling them why, where each missing explanation should go, and the one most likely to be behind your tickets.Open the prompt04One help articleWhat would a skeptical reader still be asking?You'll see the questions a doubtful reader is left with, ranked by how many customers would share them, and the one that would stop someone going ahead.Open the prompt05One help articleWhich parts of this article will go out of date first?You'll get the claims most likely to go out of date, ranked, with the ones that would become wrong flagged, and the few sentences to re-check after every release.Open the prompt
Find what nobody wrote down
3 prompts06Your list of requestsDoes this actually need an article at all?You'll see which requests really need an article, which are actually product problems, and which would disappear if something small changed.Open the prompt07A few chat threadsWhat do you keep explaining over and over in chat?You'll get the explanations your team keeps retyping in chat, with the useful facts pulled out and ranked by how often they come up.Open the prompt08Your product's screen textWhich words does your product use that your docs never explain?You'll see which words your product puts on screen that your docs never explain, and the 5 worth fixing first.Open the prompt
The readers you forget about
2 prompts09One help articleWhere will a second-language reader get stuck?You'll find the phrases that trip up someone reading in a second language, quoted, and the 3 most likely to stop a reader completely.Open the prompt10Your getting-started contentWhat does your sign-up flow assume people already know?You'll see what your sign-up flow assumes people already know, where they give up, and the smallest change that would get them through.Open the prompt
These find the problems. The packs fix them.
Every prompt here tells you which pack fixes what it finds. If you'd rather keep going without buying anything, start with the free Help article template and Is this help article ready to publish?
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