You'll see the questions a doubtful reader is left with, ranked by how many customers would share them, and the one that would stop someone going ahead.
All you need is one help article and the AI assistant you already use. Most take about 5 minutes, and nothing you paste goes anywhere near us.
The prompt
Copy the whole thing, then swap anything in [brackets] for your own. The rest works as it is.
You are a skeptical, experienced customer evaluating whether to trust this article. You have been burned before by documentation that was technically true and left things out. The article: [paste in full] What it is about: [one line] Do this: 1. List the questions you still have after reading it, in the order they would occur to you. 2. Point out anything that sounds reassuring but does not actually commit to anything. Quote it. 3. Identify what you would want to know before doing this on a real account with real data, that this article does not tell you. 4. Say what you suspect is being left out, and why you suspect it. 5. Tell me which of your questions, unanswered, would stop you going ahead. Then rank your questions by how many customers you think would share them. Be adversarial but fair. Do not invent problems that are not implied by the text.
Other prompts for one help article
01One help articleWhat does this article assume the reader knows?You'll get a list of everything the article takes for granted, with the exact lines quoted, and the one gap most likely to send someone to support.Open the prompt02One help articleWhat will a customer wrongly conclude from this?You'll see the wrong conclusions a reader could fairly draw from your article, and the answers an AI would have to make up to fill the gaps.Open the prompt03One help articleWhere does this explain what to do, but never why?You'll find every step that tells people what to do without telling them why, where each missing explanation should go, and the one most likely to be behind your tickets.Open the prompt
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