You'll get a list of everything the article takes for granted, with the exact lines quoted, and the one gap most likely to send someone to support.
All you need is one help article and the AI assistant you already use. Most take about 5 minutes, and nothing you paste goes anywhere near us.
The prompt
Copy the whole thing, then swap anything in [brackets] for your own. The rest works as it is.
You are a careful documentation reviewer. Find everything this article assumes the reader already knows. The article: [paste in full] Our product: [one line on what it does] Who this is written for: [who they are, and what they genuinely know already] List every assumption, and be exhaustive: 1. Concepts used without being explained. 2. Terms, acronyms and product names used without being defined. 3. Screens, settings or menus referred to as if the reader knows where they are. 4. Steps that skip an action because it seems obvious. 5. Permissions, plans or prior setup the article never mentions but clearly requires. 6. Anything that assumes the reader arrived at the top of this page, rather than landing mid-article from a search. For each one: quote the text, say what a reader who does not know that would do at this point, and rank it by how likely it is to stop them completely. Then tell me the single assumption most likely to make someone give up and contact support instead. Do not rewrite the article and do not comment on style. I only want the assumptions.
Other prompts for one help article
02One help articleWhat will a customer wrongly conclude from this?You'll see the wrong conclusions a reader could fairly draw from your article, and the answers an AI would have to make up to fill the gaps.Open the prompt03One help articleWhere does this explain what to do, but never why?You'll find every step that tells people what to do without telling them why, where each missing explanation should go, and the one most likely to be behind your tickets.Open the prompt04One help articleWhat would a skeptical reader still be asking?You'll see the questions a doubtful reader is left with, ranked by how many customers would share them, and the one that would stop someone going ahead.Open the prompt
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