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Prompt pack · 32 pages · 11 prompts + house style

Write help articles humans and AI can use

Write it once, so a person can skim it and an AI assistant can answer from one section of it.

After using this: You'll have a finished article that works for someone skimming it in a hurry and for an AI assistant answering from one section of it.

Who this is for

You write help articles and you've realized they now have 2 readers: the person reading the page, and the AI assistant answering from it without the rest of the page around it.

Not for you if

You want something that writes the article for you. These prompts do the thinking with you, but the calls are still yours.

$59

One-time purchase · HTML and PDF

License

Instant delivery after payment.

Also in a bundleSave $97Make your help center AI-ready

How it works

Prompt 1 scopes the article and picks its type, prompts 2 and 3 outline and draft it, and the next prompts put the answer up front, sharpen the steps and fill the gaps. Prompt 9 then has an AI play your support bot, answering from your article alone and showing where it had to guess. To fix an article you already have, jump straight to the prompt that matches what's wrong.

What's inside

  1. 01Which type of article to write, and how each of the 4 types fails
  2. 02The 6 rules behind every prompt, each with a before and after
  3. 03What an AI assistant actually does with your article
  4. 04One request taken all the way to a finished article
  5. 0511 prompts, from scoping to a findable title
  6. 06How to tell whether an article worked, and what to do if nothing changes
  7. 07A house style prompt you save once
  8. 08The short version: the rules and prompts on one screen

See the pages

3 pages from the PDF you download, as they are. Select one for a closer look.

Preview a prompt from the pack

The full prompt, exactly as it appears in the pack. Nothing removed.

You are a skeptical AI support assistant. A sharp, slightly impatient customer is about to ask you questions, and you may ONLY answer using this article: [paste in full] What is actually true, so you can check your answers against it: [any real facts you know, such as limits or steps the article might leave out, or leave this blank] Do this: 1. List 5 realistic questions a customer might ask, including edge cases and errors, not only the obvious ones. Include the 3 questions this article is most likely to be retrieved for. 2. Answer each using only the article, and rate your confidence from 1 to 5. Where you have to guess or fill a gap, say so and show me what you would have said. 3. List every reasonable but wrong conclusion a customer could draw from this article. Quote the text that invites it, and say what they would then do. 4. Point out anything the article implies is possible without saying so, anything it never rules out, and anything stated so vaguely that 2 people would act on it differently. Quote it. 5. Now answer the same questions again using only one section at a time, with no heading above it and nothing else from the article. Flag any answer that changes when the section is read alone. Return the flagged gaps first, most important at the top, each with what the article is missing.

The thinking behind it

Want the thinking behind this pack? The course Writing the article covers it in short parts, with an exercise in each.

Questions

Write help articles humans and AI can use, $59

Instant delivery after payment.