All packs

Bundle · 132 pages · 4 packs · 47 prompts

Clean up an old help center

Triage the backlog, turn repeat tickets into articles, find what each release broke, and keep only the screenshots worth their upkeep. 4 packs, one purchase.

After using this: You'll know which old articles are worth keeping, you'll have turned your repeat questions into answers, and every release will hand you a short list of the screenshots it made wrong.

Who this is for

You inherited a help center rather than starting one, and there's more wrong with it than you could work through by hand.

Not for you if

You're starting from nothing. Almost all of this is about deciding what to do with what already exists. Start with Shape your help center instead.

$179

One-time purchase · HTML and PDF

Saves $87 against buying the packs one at a time.

License

Instant delivery after payment.

Team licenses and invoices

What's in the bundle

Fix the help center you already haveMost of your old articles shouldn't be fixed. Find out which, without losing your rankings.34 pages · 12 prompts + house style$59Turn support tickets into answers people and AI can findTurn the questions you answer over and over into articles that stop the tickets, and that your support bot can answer from.30 pages · 11 prompts + house style$59Write release notes people and AI can useTurn a messy list of what shipped into notes people read, then find the help articles the release just broke.37 pages · 13 prompts + house style$59Screenshots that earn their placeEvery screenshot you add is a maintenance bill. Decide which ones are worth paying.31 pages · 11 prompts + house style$89

Bought separately $266This bundle $179

How it works

Start with Fix the help center you already have to decide which old articles to retire, merge, refresh or leave alone. Turn support tickets into answers people and AI can find fills the gaps your repeat tickets point to, Write release notes people and AI can use records each change and finds the help articles it broke, and Screenshots that earn their place keeps only the images worth their upkeep.

Questions

Clean up an old help center, $179

Instant delivery after payment.

Pairs with

Kit$89

Shape your help center

Decide where one article ends and the next begins, before you write 40 that overlap.

34 pages · 11 prompts + house style

See what's inside

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