Fix the help center you have

Prompt pack · 32 pages · 12 prompts

Fix the help center you already have

Most of your old articles shouldn't be fixed. Find out which, without losing your rankings.

After using this: You'll know which of your old articles to rewrite, which to leave alone, and which to delete, without losing the traffic they bring in.

Who this is for

You've inherited a pile of articles you know are out of date, and improving all of them would take months you don't have.

Not for you if

Your help centre has fewer than twenty articles. At that size you don't need a system for choosing, you can just read them.

$79

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Licence

Instant delivery after payment.

Also in a bundleSave $87Fix the help center you have
Team licences and invoices

What's inside

  1. 01The four fates of an old article
  2. 02What going stale actually looks like
  3. 03What retiring a page costs you in search
  4. 04How to triage one category at a time
  5. 05The prompts
  6. 06Give your AI your house style

Preview a prompt from the pack

The full prompt, exactly as it appears in the pack. Nothing removed.

You are an expert help-center editor. This article is useful but out of date. I want targeted repairs, not a new draft. The article: [paste in full] What has changed since it was written: [paste: renamed screens, new steps, changed limits, removed options] What customers still ask about this topic: [paste any tickets or questions] Do this: 1. List every specific thing in the article that is now wrong, quoting the text. 2. Give me the corrected version of each of those pieces, and nothing else. Leave everything accurate exactly as it is. 3. Separately, list anything the article never covered that the tickets show customers need, especially any limit or "you can't" that is missing. 4. Flag any screenshot or image that would now be wrong, based on what I told you changed. 5. Tell me anything in the article you are unsure about, rather than editing it on a guess. Do not rewrite for style, do not reorganize, and do not remove detail because it seems minor. Old articles accumulate caveats for good reasons.

Questions

Fix the help center you already have, $79

Instant delivery after payment.

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Turn support tickets into answers people and AI can find

Turn the questions you answer over and over into articles that stop the tickets.

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